Shipping & Payment Info

SHIPPING POLICY

At Valley Medicinals, we are committed to providing you with the highest quality cannabis products and exceptional customer service. To ensure that your products arrive to you safely and efficiently, we have established the following shipping policy:

1. Shipping Restrictions: Due to federal regulations, we are only able to ship our products to locations within the United States. It is your responsibility to ensure that you comply with all applicable laws and regulations related to the use of cannabis products in your jurisdiction.
2. Shipping Methods: We currently offer standard ground shipping and expedited shipping options through a third-party carrier. The shipping rates and estimated delivery times will vary based on the shipping method selected, the weight of the products, and the delivery location.
3. Shipping Costs: The shipping costs for your order will be calculated at checkout and will be based on the selected shipping method and the weight of the products.
4. Processing Time: We strive to process all orders within 1-2 business days. Orders placed after 2:00 PM CST may not be processed until the following business day.
5. Delivery Time: The estimated delivery time for your order will depend on the selected shipping method and the delivery location. Standard ground shipping typically takes 3-7 business days, while expedited shipping typically takes 1-3 business days.
6. Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
7. Shipping Delays: We are not responsible for any shipping delays caused by the carrier or any other circumstances beyond our control, including but not limited to weather, natural disasters, or other acts of God.
8. Shipping Damage: In the event that your products are damaged during shipping, please contact us immediately so that we can initiate a claim with the carrier. Please keep all original packaging and documentation for the damaged products as we may need to provide this information to the carrier.
9. Shipping Discrepancies: If there are any discrepancies or issues with your shipment, please contact us immediately so that we can work to resolve the issue.
10. Seized Packages: While we make every effort to ensure that your packages are delivered successfully, occasionally packages may be seized by law enforcement. If this occurs, we will make one attempt to resend the package. However, we cannot be held responsible for packages that are seized by law enforcement, as this is beyond our control.
11. Customer Satisfaction: At Valley Medicinals, we strive for customer satisfaction. If you are not completely satisfied with your purchase or the delivery of your products, please contact us and we will do our best to resolve the issue.

We take the utmost care in ensuring that your products are packaged securely and shipped in a timely manner. However, we cannot be held responsible for any delays, damages, or seizures caused by the carrier, law enforcement, or any other circumstances beyond our control. By placing an order with us, you acknowledge that you have read and agree to our shipping policy.

PAYMENT POLICY

At Valley Medicinals, we are committed to providing you with the highest quality cannabis products and exceptional customer service. To ensure that you are able to conveniently purchase our products, we have established the following payment policy:

1. Payment Methods: We accept credit card payments (Visa, MasterCard, Discover, and American Express), direct bank wire, and payments in the following 16 decentralized cryptocurrencies:

• Monero (XMR)
• Pirate Chain (ARRR)
• Dero (DERO)
• Bitcoin (BTC)
• Ethereum (ETH)
• Bitcoin Cash (BCH)
• Litecoin (LTC)
• Ripple (XRP)
• Cardano (ADA)
• Polkadot (DOT)
• Stellar (XLM)
• Chainlink (LINK)
• Binance Coin (BNB)
• Uniswap (UNI)
• Dogecoin (DOGE)
• Solana (SOL)

1. Payment Processing: We strive to process all payments in a timely manner. Credit card payments will typically be processed within 1-2 business days, while direct bank wire and cryptocurrency payments may take longer to process.
2. Payment Disputes: In the event of a payment dispute or chargeback, we reserve the right to suspend your account and withhold future purchases until the dispute is resolved. We also reserve the right to pursue legal action to recover any outstanding payments or fees.
3. Payment Security: We take the security of your payment information seriously and use industry-standard security measures to protect your personal and financial information. However, we cannot be held responsible for any unauthorized access to your payment information that occurs as a result of actions beyond our control.
4. Payment Information: You are responsible for ensuring that all payment information provided is accurate and up-to-date. We are not responsible for any errors or delays caused by inaccurate payment information.
5. Direct Bank Wire: We accept direct bank wire as a payment option. Please contact us to request wire instructions.
6. Cryptocurrency Payment: We accept cryptocurrency as our preferred method of payment, and it is available during the checkout process. For larger transactions, please enquire with us for our wallet information.

We strive to provide you with a convenient and secure payment experience. By making a payment with us, you acknowledge that you have read and agree to our payment policy.